Please note: we much prefer email for any issues you might encounter. As a very small business, it is often easier for us to respond to emails in a timely manner.

We do offer phone support as an option however, be aware that it may be difficult for us to answer throughout the day.

Any voicemails left during the day will either be answered via email or telephone by the end of the current business day.

Snail mail us:

RDnet Hosting
PO Box 30325
Savannah, GA 31410

We're open 8am to 8pm EST, Monday through Friday.


Technical Support

This department handles any queries related to technical questions/problems regarding your web hosting account.
Normal hours:

support@dnethosting.com
912.228.3217, option 1

After hours:
912.228.3217, option 1
Please note, after hours technical support is available for CRITICAL issues. Ex: a website is down/unreachable. When using this option, a on duty technician is paged.

Sales Department

This department handles any pre-sale questions you might have about our hosting.

 

Normal hours:

sales@dnethosting.com
912.228.3217, option 2

Billing Department

This department handles any billing questions you may have in regards to your account.

 

Normal hours:

billing@dnethosting.com
912.228.3217, option 3

Abuse Department

This department serves as the incoming point for any copyright/DMCA/network security related issues.
Normal hours:

abuse@dnethosting.com
912.228.3217, option 4